If you’re having trouble syncing your scripts across devices (iOS, macOS, Android, and web), please follow these steps to make sure you’re signed in to the same Teleprompter.com account on all platforms:
1. Check Account Email: Confirm that you are logged into the same account on all your devices by comparing the email addresses in the account settings. If you find that different accounts are used, you will need to align them.
2. Switch Accounts if Necessary: If you are logged in with different accounts, sign out from the incorrect account and then sign in with the correct email credentials.
3. Enable Cloud Sync: To ensure that your scripts are being synced, go to the Teleprompter mobile app settings:
- Navigate to Settings > My Account.
- Turn on Cloud Sync.
Cloud Sync covers more than just text: your scripts, folders, video recordings and audio recordings all sync across your devices. If a recording hasn’t appeared on another device yet, see Why aren’t my recordings syncing between devices?
By following these steps, you should be able to seamlessly sync your scripts across all your devices, ensuring that you always have access to your latest work wherever you go.
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