Export Raw is a Pro feature, confirmed on the iOS, macOS and web browser versions.
Every edit you make in Teleprompter.com sits on top of your recording rather than replacing it. Trim it, add subtitles, swap the background, drop on a watermark — the original file is still there underneath. Export Raw is how you get that original back out.
What "raw" means here
Export Raw gives you the source recording exactly as it was captured, before any trims, subtitles, background changes, filters or watermarks. It's the file to reach for when you're finishing the edit in another app, handing footage to an editor, or keeping a master copy you might want to re-cut later.
If what you actually want is the finished version with all your edits applied, that's a different export — see How Can I Share or Save My Recordings in Teleprompter.com?.
Where to find it
Export Raw sits on the video recording screen, and it only appears if you're on a Pro plan. Rather than re-rendering anything, it links you straight to the raw recording, so what you get is the untouched capture itself.
One detail that surprises people: if a take was split into several slices, Export Raw gives you links to each of those raw recordings rather than one combined file. That's normal — stitch them together in whatever editor you're using. It's also worth knowing before you shoot, since pausing and resuming during a take is one way a recording ends up in pieces.
On the web browser version
- Go to https://app.teleprompter.com/ and sign in
- Click the Recordings tab
- Select the video you want
- At the bottom of the video, choose Export Raw for the original, unedited recording, rather than Export MP4, which is the final version with all edits applied
Export Raw also appears on the post-recording screen straight after you stop recording, next to Export MP4.
Two things that catch people out
Recordings are saved automatically inside the app, in the Recordings panel — but not to your camera roll or gallery. You have to export them yourself, which is usually why a video you're certain you recorded isn't in Photos: see Will my video recordings be saved automatically?.
Recordings also stay on the device that made them. Cloud Sync covers scripts only, so your original file won't appear on your Mac just because you recorded it on your phone — you'll need to move it across yourself. Why Aren't My Videos Syncing Between Devices? lists the quickest ways to do that.
Still stuck? Email support@teleprompter.com or use Settings > Contact Support in the app.
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